Text-to-Speech and Audio Playback

Although our PBX supports voice recording and uploading, some users may prefer to write their greetings and convert the scripts using speech-to-text. There are many reasons a user might wish to do so.

  • High-Quality Voice Messaging: Recording a voicemail or IVR greeting in a crowded, noisy environment reflects poorly on the business or user. Text-to-speech processing occurs virtually without feedback or other audio imperfections.
  • Dialect and Other Vocal Nuances: Some people do not feel confident enough in their verbal communication skills to record a greeting. Speech-to-text solutions offer an alternative. Our text-to-speech feature supports forty languages, too.
  • Custom Input Fields: Pre-recorded voice messages do not accommodate auto-fields like call number or ID. Automated responses search for such details at specific points in a script.


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